Best Local Carpet Cleaners — Family Owned & Operated Since 2007

Rug cleaning experts across all London areas and nearby Essex, Kent and Herts.

Home carpets and rugs can get very dirty over time with busy family life, messy kids or muddy paws. Even after using various domestic carpet cleaning equipment and solutions on a regular basis, the rugs would still accumulate dust, build-up of dirt, grime and bacteria. Whether you need us to remove a stain or totally transform your rugs to look like new, our family team with years of experience and professional equipment are expecting your call and ready to help.

Our rug cleaning service across all London areas is one of the most popular service requests. Most people want their rugs looking fresh and their looks restored. With our deep rug cleaning service, we make sure our cleaning products go deep inside the fibres and remove all the dirt that naturally builds up over time.

A rug that makes you proud.

Your living room at home can shine and catch the eye just by having a freshly cleaned rug that would make your friends jealous. Rugs can leave a great impression on everyone visiting, commenting on how gorgeous it is, instead of mentioning its bad rug days or ignoring it. One of the most important things is to be confident that after the cleaning you have got rid of all the bacteria, bad smell, stains and bugs.

With various trainings under their belts, our highly experienced and knowledgeable team will give your rugs the makeover they deserve! We can provide you with a quote over the phone and arrange a suitable time for your carpet or rug cleaning to be completed. We are friendly and will explain the whole process on arrival. You will be amazed by the results!

We think it’s time to get the professionals in to do what we do best and make your home shine with the best rug, runner and mat cleaning services in and around London.

Get in touch for a free quote and availability today: 07834726211

Frequently Asked Questions

How do you clean rugs?

We have developed a tried-and-tested cleaning process which includes vacuuming, sanitising, stain removal and deodorising your rugs. The deep rug cleaning method we apply is hot water extraction, and it deals with the toughest and dirtiest spots on your carpet, rugs or fabric upholstery. First we treat all visible stains with the appropriate stain removal product and pre-spray the area with a solution that starts lifting the dirt. We use an agitation machine to brush the cleaning solution into the rug fibres to break down dirt, stubborn stains, embedded soil and oils. Then we perform the actual shampoo and hot water extraction process using our industrial carpet extractor, the Mytee Speedster 500 psi. We can also use odour removal or stain protector on request. Our professional rug cleaning procedures successfully remove stains, dirt, dust and odour, and kill harmful bacteria.

How often should I have my rugs and carpets professionally cleaned?

It depends on how much foot traffic your rugs undergo. Bigger families usually need to clean their carpets more often than small households. Treating the carpet with professional anti-stain protection products like Scotchgard can also extend the cleanliness of the flooring. Our specialists at Best Local Carpet Cleaners recommend professional carpet cleaning twice a year for home carpets and rugs used daily.

How does hot water extraction cleaning work?

Although hot water extraction is often called “steam cleaning”, this deep cleaning method for washing carpets and upholstery is different from the standard steam treatment. Here is how it works:

1. A solution of hot water and cleaning detergent is sprayed through a high-pressure nozzle deep into the carpet pile.
2. Simultaneously, a suction nozzle extracts the liquid along with the dirt, grime, bacteria and allergens from the threads, leaving the carpet sanitised and refreshed.

Hot water extraction machines absorb around 95% of the liquids. This professional steam carpet and rug cleaning method is suitable for both natural and synthetic rugs and carpets, and for floorings made of mixed blends. From light rug maintenance to professional deep end-of-tenancy carpet cleaning, we’ve got it all covered!

Do you guarantee spot and stain removal?

We do our best, and we use professional-grade cleaning products to remove stains from your rugs. However, we cannot promise complete spot removal every time. Some stains are from substances that can permanently damage or discolour the rug fibres. The age and type of rug is also a factor that determines the success of the stain removal procedure. You can check some DIY carpet/rug stain removal techniques here: Home Stain Treatment.

What stain protection do you offer, and why should I use it?

We can provide professional-grade Scotchgard stain protection on request. The product significantly prolongs the cleanliness of your fabric floorings when applied right after a deep carpet cleaning. The stain-repellent layer helps considerably extend the life of your rug when applied to high-traffic areas in your home.

How long will it take to clean my rugs?

On average, professional steam cleaning takes around 30 minutes per rug. However, the cleaning time can vary depending on the size of the rug, how many pieces of furniture must be moved, whether there are any tough stains on your rug, and so on.

What types of carpets and rugs do you handle?

At Best Local Carpet Cleaners we have vast experience in cleaning various types of carpets, rugs and other textile floorings. We also offer Oriental rug cleaning for your valuable carpets. We clean Persian carpets, Moroccan rugs, Indian carpets, Tibetan rugs, area rugs, circular rugs, sculptured rugs, runners, high-pile carpets and more. Don’t hesitate to call us, even if you don’t see the kind of rug you have on this list. If it lies on your floor – we can clean it.

What are your prices? How are they calculated? Do you have a minimum call-out charge?

Our prices are competitive and based on a regular-size UK home. We normally charge per room if it’s a carpet, per seat if it’s a sofa, or per square metre if it’s a commercial space. We charge a different rate for a small, medium or large rug. Once we get in touch we would normally ask you how many (and what type of) rooms need cleaning. A typical bedroom normally costs £30–£40 to deep clean, but bear in mind our minimum call-out charge (currently £95) just to cover our expenses. So the more items you add, the bigger the discount. Prices may vary depending on the size of the room (sofa/mattress), the degree of soiling, location, accessibility, etc. We are a small family business, so the prices are not subject to VAT or any other extra charges on the day. We often offer seasonal discounts, so please inquire via Contact Us or visit our Hot Offers page.

Are you professional? How long have you been in the industry? Do you have any professional training and insurance?

We are a family-owned and operated team who has been in the cleaning industry since 2003 and working in the carpet cleaning business since 2007. Best Local Carpet Cleaners was established in 2015. Find out more about us here: About Us. We have various professional carpet and upholstery cleaning trainings, including a Prochem one, and Liability Insurance. We have a Limited Company and can issue invoices. Best Local Carpet Cleaners has thousands of positive reviews that can also vouch for our professionalism. Please check our amazing Reviews.

Are there any hidden fees?

No. Our prices are transparent and remain the same even if the carpets/sofas are bigger or dirtier than expected. We normally provide your quote in writing and explain everything in our Terms and Conditions, which is a form of contract. The only charges that may occur are the Congestion Charge for Central London and parking charges if no free parking is available, but you will be notified in advance.

What products do you use?

The products we use are from one of the most recognised and trusted European manufacturers, ProChem, established in 1974. They are constantly assessed for user-friendliness and low environmental impact, meaning they are eco-friendly and completely harmless to adults, children and pets.

How long do rugs take to dry?

Most rugs take about 2–4 hours to dry, depending on the material, the room ventilation and the weather outside.

Do you move furniture?

Lounge: We ask the customer to move any light items of furniture (e.g. coffee tables). We will move items such as sofas and dining tables as long as it is practical.

Bedroom: We don’t move wardrobes, but we will manoeuvre beds around the room throughout the cleaning process as long as it is practical.

What payment types are accepted?

We accept cash or card payment (all on completion of the work).

Are you insured?

Yes, we have full liability insurance.

Can you deal with odours from pets or other things?

Yes, we have deodoriser and urine neutraliser options.

What areas do you cover?

We cover all London areas and nearby Essex, Kent and Herts including the following: Barking, Barnet, Brentwood, Camden, Chatham, Chelmsford, Cockfosters, Croydon, Dagenham, Ealing, Enfield, Epping, Essex, Finchley, Gillingham, Grays, Hampstead, Harrow, Hornchurch, Kingston, Maidstone, Muswell Hill, Palmers Green, Potters Bar, Rainham, Romford, Rochester, Richmond, Sittingbourne, South Ockendon, St. Albans, Stratford, Sutton, Upminster, Uxbridge, Watford, Walthamstow and all surrounding areas.

You can see a full list of the areas we cover here: Areas We Cover.

What other services do you offer?

We offer any type of carpet, rug and fabric flooring cleaning, as well as all kinds of upholstery cleaning, such as fabric sofa, armchairs, dining chairs, bedframe, headboard, mattress and curtain cleaning. Anything that’s fabric, we can do.

You can check our pages on Sofa Cleaning, Mattress Cleaning, Carpet Cleaning, Curtains Cleaning and Commercial Carpet Cleaning.

How should I prepare for the rug cleaning?

Vacuum your traffic areas before we arrive, if possible. Remove breakable items such as tabletop lamps and bric-a-brac during the cleaning process. Remove as many small pieces of furniture as possible, such as dining chairs, ottomans and small tables, from the areas you plan to have us clean.